Professional Services & Support Specialist APAC
Your work at MSAB will bridge the gap between technology and justice. Working with technology with a purpose - to create a safer world.
MSAB is a global leader in digital forensic technology for mobile device examination and analysis. The MSAB vision is to empower every investigation with digital forensic solutions – for a safer world. A core value is to run an ethics-driven company with innovation and results. The sole focus of MSAB is on delivering high quality digital forensic solutions to collect, review, analyze and manage data. MSAB is a trusted partner to Law Enforcement, Defence Forces, Government Agencies and Forensic Laboratories in democratic countries throughout the world enabling them to investigate crime, gather intelligence, investigate fraud and fight corruption.
Now MSAB offers the opportunity to take on technical challenges in a hybrid role that bridges Professional Services consulting and Technical Support in a global leading company in Digital Forensics situated in Singapore. As a bonus you will contribute to create a safer world.
The job
In this role you will ensure that our customers are successful throughout the full lifecycle of our solutions from requirement gathering through advisory to solution deployment. You will be responsible for delivering pre-installation consultation meetings, onboarding and implementation services, enabling customer adoption, and providing high-quality support to resolve technical issues.
So if you have a curious mindset, are skilled in troubleshooting, tech savvy with experience from working with digital forensic solutions, cloud solutions for example from preferably police organizations, digital forensics or similar it is interesting to us. If you also have the ability to act as a trusted advisor in technical installations having the maturity to know when to ask for help and escalate issues. Then we want to talk to you.
This role requires strong written and verbal communication skills in English. Additional language for the APAC region are considered an asset.
There is much more to say about our growth plans, our supportive culture, strategy and vision as well as our high tech environment and how we contribute to a safer world. But we save that for the interview.
For more information about MSAB, please visit: http://www.msab.com
What we can offer
Create a safer world with us!
As one of the world’s leading digital forensics companies, MSAB leads the way in pioneering advancements that contribute to making our world safer.
Your work at MSAB will bridge the gap between technology and justice. You will be inspired to go beyond your comfort zone, and you will deal with challenging and meaningful projects. When you join us, you become part of a global team that aspires to create a safer digital future, one breakthrough at a time.
We can offer you an exciting work environment, where we value being innovative, acting ethically and delivering results in everything we do while our customers' needs are at the center. We are proud to be a fast-growing international company with more than 20+ nationalities and we work with things that really make a difference.
Every day at MSAB is an opportunity to redefine the future of digital forensics.
Are you up for the challenge?
- Department
- Operations
- Locations
- Singapore
- Remote status
- Hybrid
About MSAB
MSAB is a world leader in forensic technology for extracting and analyzing data from mobile devices. The MSAB vision is to empower every investigation with digital forensic solutions for a safer world.
MSAB deliver high quality digital forensic solutions to extract, review, analyze and manage data and are a trusted partner to Law Enforcement, Defense Forces, Government Agencies and Forensic Laboratories in democratic countries throughout the world enabling them to investigate crime, gather intelligence, investigate fraud and fight corruption. Our values encompass being an ethics-driven company focused on innovation and results.
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